Privacy Policy

Company: TypeFore, Inc. (“TypeFore,” “we,” “us,” or “our”)

1. Overview

TypeFore is committed to protecting privacy and processing personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use:

• Our website
• Our platform and related services (the “Services”)
• Third-party integrations connected to the Services

2. Roles and Responsibilities

Platform Users (Merchants / Business Customers)

When we process personal data on behalf of a business customer, the business is the data controller and TypeFore acts as a data processor.

We process such data only:

• To provide the Services
• According to the customer’s instructions
• In accordance with applicable data protection laws

Website Visitors

For visitors to our website, TypeFore acts as the data controller.

3. Information We Collect

A. Information You Provide Directly

• Account registration details (name, email, company, role)
• Billing information
• Communications with us

B. Customer Data (Processed on Behalf of Clients)

Depending on how the Services are used, we may process:

• Transaction metadata
• Dispute documentation
• Customer communications (e.g., chat or email excerpts)
• Policy and procedural documents
• Internal operational materials

We do not control how our customers originally collect this data.

C. Automatically Collected Information

• Log data (IP address, browser type, timestamps)
• Usage analytics
• Device identifiers

4. How We Use Information

We use information to:

• Provide and operate the Services
• Analyze and align operational materials
• Generate structured outputs and recommendations
• Improve platform performance and reliability
• Detect security incidents
• Comply with legal obligations

We do not sell personal information.

5. Legal Bases for Processing (GDPR)

Where applicable, we rely on:

• Performance of a contract
• Legitimate interests
• Legal obligations
• Consent (where required)

When acting as a processor, the controller determines the legal basis.

6. Data Retention

We retain personal data only as long as necessary for:

• Providing the Services
• Complying with legal obligations
• Resolving disputes
• Enforcing agreements

Typical retention categories may include:

• Transaction and dispute records: up to 7 years
• Customer communications: up to 2–3 years
• Platform logs: 30–180 days
• Anonymized or aggregated data: retained without personal identifiers

Where legally required, we may restrict rather than delete data.

7. Data Sharing

We may share information with:

• Subprocessors (cloud hosting, analytics providers)
• Payment processors
• Professional advisors
• Authorities when legally required

All subprocessors are contractually obligated to protect personal data.

We do not sell personal data to third parties.

8. International Transfers

If personal data is transferred outside its originating jurisdiction, we use appropriate safeguards, such as:

• Standard Contractual Clauses
• Data processing agreements
• Other lawful transfer mechanisms

9. Security

We implement administrative, technical, and physical safeguards designed to protect personal data, including:

• Access controls
• Encryption in transit
• Logging and monitoring
• Least-privilege access principles

No system can guarantee absolute security.

10. Your Rights

Depending on jurisdiction, individuals may have rights to:

• Access personal data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Object to processing
• Data portability

Requests should be directed to the business that collected the data. If received directly, we will forward requests to the relevant controller.

Website visitors may contact us directly at: contact@typefore.com

11. California Privacy Rights (CCPA / CPRA)

California residents may request:

• Disclosure of personal information collected
• Deletion of personal information
• Information about data sharing practices

We do not sell or share personal information for cross-context behavioral advertising.

Requests can be submitted to: contact@typefore.com

12. Children’s Privacy

The Services are not intended for individuals under 18. We do not knowingly collect personal data from minors.

13. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Services after updates constitutes acceptance of the revised policy.